Don’t Delay: Upgrade Classic Teams to New Teams in your VDI/MultiSession environment before June 30th

Leestijd: 3 min.

Geplaatst op 08 februari 2024 door Patrick van den Born

Currently, we are engaged in multiple Azure Virtual Desktop and Citrix projects where the new Teams version is a significant focus. Through our migration process to the new Teams, we have acquired valuable insights and developed scripts that we wish to share with you.

End of Life – Teams classic (V1) per June 30th, 2024

Microsoft is transitioning to the new Teams (V2) and phasing out the classic Teams (V1). Classic Teams will remain functional until June 30th, 2024. For EUC admins, this necessitates migrating to the new Teams (V2) within the forthcoming months across Citrix, VMware Horizon, or Azure Virtual Desktop environments. Therefore, it’s advisable to initiate this migration promptly to ensure sufficient time before the deadline on June 30th, 2024.

Source: https://learn.microsoft.com/en-us/azure/virtual-desktop/teams-on-avd

Classic Teams: End users will receive banners

Users of Classic Teams will begin to receive banners prompting them to upgrade to the new Teams. Since non-persistent images are utilized across various EUC products, updating the image with the new Teams is essential. Starting from February 1st, 2024, end users still using Classic Teams will receive banners and after March 31st, 2024, below banners will be sent to users, if applicable:

Condition for triggering the banner	Banner message	Further information
Unsupported Windows operating system	Classic Teams will soon be unavailable for use. To use the new Teams, update your OS to meet requirements or contact your IT admin. Learn more.	Prerequisites
Unsupported Mac operating system	Classic Teams will soon be unavailable for use. To use the new Teams, update your OS to meet requirements or contact your IT admin. Learn more.	Prerequisites
Unsupported operating system (EDU)	Classic Teams will soon be unavailable for use. To use the new Teams, update your OS to meet requirements or contact your IT admin. Learn more.	Prerequisites
Unsupported operating system (Gov)	Classic Teams will soon be unavailable for use. To use the new Teams, update your OS to meet requirements or contact your IT admin. Learn more.	Prerequisites
Unsupported operating system (DOD)	Classic Teams will soon be unavailable for use. To use the new Teams, update your OS to meet requirements or contact your IT admin. Learn more.	Prerequisites
Microsoft 365 operated by 21Vianet in China	Classic Teams will soon be unavailable for use. To use the new Teams, update your OS to meet requirements or contact your IT admin. Learn more.	Prerequisites
Unsupported OS (VDI)	Classic Teams will soon be unavailable for use. Contact your IT admin to switch to the new Teams. Learn more.	Prerequisites
Microsoft can't update because of policy restrictions (EDU)	Classic Teams will soon be unavailable for use, and we can't update to the new Teams due to org policy. For more info, contact your IT admin. Learn more

Microsoft has published an article detailing the end of availability for the classic Teams client here: https://learn.microsoft.com/en-us/microsoftteams/teams-classic-client-end-of-availability

FSLogix 2210 hotfix 3 – new Teams data will be saved in container

With the installation of the new Teams client, user data will only persist between sessions if the latest FSLogix 2210 Hotfix 3 version is installed. Failure to install this version will result in end users experiencing issues such as the inability to retain personal Teams settings across sessions. Common complaints include having to restore Teams background settings daily. This version is now GA!

The release notes of FSLogix 2210 hotfix 3 are as follows:

Source: https://learn.microsoft.com/en-us/fslogix/overview-release-notes

If you are using other solutions than FSLogix, like Citrix Profile Containers, please include the correct Microsoft Teams paths. See Profile and cache location for the new Teams Client: https://learn.microsoft.com/en-us/microsoftteams/new-teams-vdi-requirements-deploy#profile-and-cache-location-for-new-teams-client

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